Tim was incredibly responsive and very easy to work with. Tim was able to capture my grandmother’s handwriting beautifully and precisely. When my grandmother was 11 she wrote a prayer, the day after she passed away at 95 we found it in a box of old photos. I can’t tell you how special this prayer is to our family. Tim engraved her prayer on black metal and it turned out lovely. I was so pleased with how it turned out I ordered a second one for my sister. He is easy to work with, quick, responsive and produces great keepsakes.